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Collections and Negotiations

Book
Harvard Business Essentials Guide to Negotiation Your Mentor and Guide to Doing Business Effectively
book

Collect Your Money: A Guide to Collecting Outstand Accounts Receivable for Your Business(December 1998)

by Cody Flecker

"Collect Your Money" gets to the heart of the matter. Since using the techniques as outlined in the book our recovery rates have gone up dramatically, while not disturbing the good will of our clients. The letters as outlined by Cody Flecker were to the point, and sincere. They did bring in the required results that we were looking for.
book

How to Collect When You Win a Lawsuit in California, 5th Edition

by Robin Leonard

Now that you've won your case, how do you collect? If the debtor doesn't cooperate, the court can't help you.
How to Collect When You Win a Lawsuit in California takes you through the process of locating difficult debtors, finding out what they're worth and claiming your money. You'll learn how to:
*collect from bank accounts
*collect from wages collect from real estate
*collect from business income and assets
*collect from money that others owe the debtor
*seize and sell stocks, bonds, jewelry and other personal property

Collect Debts

How to Collect Debts and Still Keep your Customers

by David Sher and Martin Sher

One of the most common problems facing busienss owners is getting the chronically late-paying customer to pay up.
The authors own AmSher Receivalbes Management. Their stated objective is to show business owners "how to collect the most money, as fast as you can, net of expenses, while maintaining the goodwill of the debtor."

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Power Collecting: Automation for Effective Asset Management

by David A. Schmidt and Frederick A. Piumelli

The book demonstrates how various automated tasks can fit together to create seamless procedures that free staff members to focus on primary tasks that bring money into the corporation at a more rapid pace. They show you how to automate such important but routine tasks as tracking down proofs of delivery, copying and faxing invoices, contacting other departments within your company to answer customer claims, responding to requests for credit references, releasing orders on credit hold, and more.
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Getting to Yes : Negotiating Agreement Without Giving in

by Roger Fisher & William Ury

This book offers a step-by-step strategy for reaching mutually acceptable agreements in all types of conflict--whether they be
with your families, neighbors, bosses, employees or customers. It demonstrates how to separate the people from the problem, focus on interests (not positions), and work together to create options that will satisfy both parties.
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Getting Past No : Negotiating Your Way from Confrontation to Cooperation

by William Ury

A guide to successful negotiation shows readers how to stay cool under pressure, stand up for themselves without provoking opposition, deal with underhanded tactics, find mutually agreeable options, and more.

 

Credit and Collections Manual
Forms and Procedures

by Jack Horn and Michael Dennis - 2nd Edition (9/98)
Forms and Procedures Manual

 

#1 How To Kill Collections!

by Mike Logan

4.5 Billion in business-to-business debt (i.e. not consumer debt) was placed with the Top 10 commercial collection agencies in 1996! This is only a portion of the total debt that is placed for collection every year. The industry is not regulated by a federal agency nor do most states. The author has gone to length to make a quick, easy-to-read, informative book that will help both credit manager and borrower before, during and after the credit process.

The Check Is Not in the Mail
by Leonard Sklar
How to Get Paid More in Full, on Time, at Less Cost and Without Losing Valued Customers
Collection Techniques for a Small Business
by Gini Graham

  The Small Business Credit and Collection Guide
by Gini Graham Scott
Collect Overdue Bills, Establish Effective Credit Policies, and Maximize Your Cash Flow  
 
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